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How it began

Transcend was founded in 2017 by Ben Brook and Mike Farrell, who met as Harvard computer science undergrads. Their simple question about their own personal data revealed just how fragmented and unenforceable data permissions were across enterprise systems. That question became the seed for building the platform that answers "can I use this data" in real-time, by encoding business rules, agent guardrails, consent, and preferences directly into the systems that process customer data. Today Transcend is the leading data decision infrastructure company for the AI era trusted by Fortune 500 brands.

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1888

The advent of Kodak's camera marked a pivotal moment in societal reflections on privacy. It initiated public discourse on the implications of capturing and sharing personal moments, laying early groundwork for today's privacy considerations.

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1890

Just two years later, the Harvard Law Review published "The Right to Privacy", marking a cultural shift by advocating for privacy rights amidst rapid technological changes. The article emphasized the need for legal protections against the unauthorized publication of private information, highlighting the evolving necessity of personal privacy in modern society.

1991

On August 6, 1991, the first website was introduced to the world, setting off a 'Cambrian explosion' in digital information and data collection. The proliferation of sensors in phones, homes, and public spaces dramatically changed the landscape of personal data, setting the stage for modern privacy challenges.

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2017

Our co-founders, Ben and Mike, were students at Harvard when they posed a simple question: Could they reclaim their personal data from the apps they used every day like Spotify, Uber, and Fitbit?

But this question opened a rabbit hole of customer service mazes and legal labyrinths, revealing a stark truth—our data was not ours to command.

In that moment of clarity, Transcend was born, a name embodying our mission to rise above the status quo and empower the individual to take control of their data.

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2018

The General Data Protection Regulation (GDPR) went into full force in May 2018. Laying the foundation for modern privacy regulation, the GDPR is one of the strictest privacy laws to date, and compliance is now table stakes for doing business in the EU.

2019

In the wake of GDPR's implementation, we onboarded our first customer, Patreon. Our novel approach to powering full automation of data subject requests (DSRs) not only fortified Patreon's compliance with GDPR but also elevated their customer service experience.

“We use Transcend to quickly look up customers and provide immediate answers to our users. Transcend helps me do my job well!”
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Maria João Medeiros

Customer Support

2020

Several new privacy laws went into effect in 2020 including the California Consumer Privacy Act (CCPA), the first privacy law of its kind in the US, and LGPD in Brazil.

2022

We embarked on a journey to broaden the scope of our platform, evolving beyond DSR Automation and Consent Management to include a diverse range of solutions. This strategic expansion positions Transcend’s platform as the most comprehensive and versatile in the market.

2022

In a landmark move, the California Consumer Privacy Act (CCPA) imposed a substantial fine on Sephora, signaling a shift in the regulatory landscape. This enforcement action, the first of its magnitude, served as a clear message to the market: privacy compliance is no longer a mere formality. It underscored the seriousness with which regulators are now approaching privacy violations, setting a precedent for rigorous enforcement and accountability in the digital age.

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2023

Transcend forged key partnerships with two Fortune 50 customers and expanded our team to 50 members, underscoring our growing influence in the industry. Building on this momentum, we introduced Pathfinder, a groundbreaking AI Governance tool, further cementing our commitment to evolving privacy challenges.

2023

Marked by the widespread embrace of OpenAI’s ChatGPT and other LLM chat products, the year 2023 emerged as a new era in data privacy, bringing forth unprecedented considerations and challenges in managing and protecting personal information.

2024

We raised a $40 million Series B to continue building for a world where responsible data use is no longer optional.
Our customers were already living that shift, collectively powering data rights for billions of people and fulfilling millions of data subject requests. Fast Company, Deloitte, and others recognized Transcend for innovation and growth.

2024

In March 2024, the EU AI Act was signed into law—the first comprehensive legal framework for artificial intelligence.
As companies raced to deploy AI, regulators made clear that the data behind those systems would be held to a higher standard. For the first time, governance of AI data became a binding requirement.

2025

Adoption accelerated across the enterprise. The number of data rights fulfilled through Transcend nearly tripled to 15 billion, while responsible AI workflows scaled rapidly as AI moved from experimentation into production. Our reach also expanded beyond privacy teams to the technology and digital organizations driving growth.

IDC named Transcend a Leader for the first time, alongside recognition from ADWEEK, while Deloitte included us on the Fast 500 for the second consecutive year.


2025

Compliance shifted from a legal formality to an operational requirement.

With new AI regulations taking effect and privacy laws expanding across the U.S., companies were under increasing pressure to prove how customer data was being used.

At the same time, AI investment surged, raising the stakes for getting it right.

2026

Agentic Assist and the first privacy MCP server, enabling AI agents to enforce data permissions in real time. The founders who first asked "can I use this data?" as Harvard students are still leading the company, now into its most consequential chapter yet.

Snowflake App and One to Watch: Transcend was named One to Watch in Snowflake's Modern Marketing Tech Stack report and Transcend launched the Snowflake Native App, to answer "can I use this data?" right where the data already lives, without moving it first. This enables customers to put more permissioned data they already have into play.

Policy Engine launch: Policy Engine is the first data decision infrastructure that combines business policy, regulatory context, and customer permissions into one real-time answer before any system or agent acts on the data.

Transcend Rails is an agent policy-as-code platform that decides, in real time, what every AI agent is allowed to do on any stack, and every agent gets an accountable owner, a complete audit trail, and a kill switch. Identity tools and gateways tell enterprises who an agent is and where it can go, but not what it may do once it's inside.

2026

Gartner is projecting $2.5 trillion in global AI spending this year, and that question of who can use the data, for what purpose, right now has never mattered more, and we've never been more ready to answer it.

Software tools are building their own governance rules and agent policies, but they all live within their own walls. The need to control what data you can use and what agents can do, across the entire tech stack has become more important than ever.

Today most enterprises settle business policy questions by hand in legal reviews while dozens of initiatives wait in line, stalling AI initiatives.

Gartner predicts that by 2030, half of AI agent deployment failures will come from insufficient runtime enforcement, so filling that gap is what finally allows businesses to accelerate towards the autonomous enterprise.

Transcend in the era of AI

Every enterprise running AI needs an infrastructure layer that answers "can I use this data?" and "can my agent do this?" for this purpose, in runtime, and before anything acts. Transcend, the autonomous agent and data control platform, is built to be that layer.

“Transcend Rails gives each agent exactly the permissions and the budget its job needs, and nothing more. The ability to encode any business policy, with full ownership and auditability gives me the confidence to scale live agents across my tech stack. The spend controls alone pay for the platform.”

Jess Webster Francis

Associate Director, Cybersecurity, Privacy & AI Governance

Our leadership team

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Ben Brook

Co-founder, Chief Executive Officer

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Mike Farrell

Co-founder, Chief Technology Officer

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Kate Parker

President

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Mike Mozey

Head of Sales

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Elizabeth Jackson

Senior Vice President, Marketing

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Dianne Decena

Vice President, Partnerships

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Chris Shishido

Vice President, Finance

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Andrew Moon

Head of Brand and Communications

Our investors

Meet the investors behind Transcend. Their diverse expertise and guidance fuel our mission to create the most complete data privacy solution on the market.

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