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Preference Management

Fuel business growth through compliant customer outreach

Empower strategic campaigns and AI innovation with Transcend–Preference Management collects and reconciles user communication preferences across all systems and channels.

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Trusted by leading brands

The Status Quo
Unclear user permissions stored across 100s of systems block new ideas

It shouldn’t take hours to manually manipulate audience lists or endless bartering with engineering for custom integration scripts to understand what data is consented for every revenue-driving campaign or business idea.

Manage user preferences across every system, at scale

Right person, right time, every time

Add valuable context to your audience lists with a source of truth for user preferences across all channels and all systems, even for unauthenticated users.

Clean data for AI development

With user permissions clearly embedded in your training sets, your organization can build innovative AI tools with confidence.

Integrations built for scale

A broad catalog of purpose-built integrations and customizable workflows across marketing automation, ad-tech, and AI development tools to update user choices with the speed you need to power growth.

“With Transcend’s technology and exceptional, hands-on customer support, we’re able to scale our privacy program with centrally managed consent and preference management and automated DSR processes.”

Adaora Amankwah

Global Data Privacy Officer

Customer benefits

70%
Savings on manual efforts
1.33M
Hours saved across Transcend customers through automation
37%
Increase in consented users

Don’t just take our word for it

Since Transcend, we’ve seen an increase in the accuracy of user preferences documented within our system, rising from 75% to 90%. This has helped us deliver more personalized content and offerings to our users, leading to a 20% increase in the engagement metrics of our targeted campaigns.

Digital Team

National Membership Organization

By automating this task, we have decreased the risk of non-compliance for privacy laws. This used to be a complicated manual process because we offer a prepaid subscription service that required us to track when the subscription ends prior to removing any PII details.

Peter Ng

Sr. Manager, Customer Service

We were able to automatically go through our backlog of over 2,000 requests in a matter of a few days where this would have taken months.

Benj Rich

Security Engineer

Since migrating our consent management program to Transcend, we now enjoy enhanced compliance, resource efficiency, and experience within our privacy program. As the digital collegiate sports marketing leader with over 1,100 digital properties, we power fan connections for the nation's colleges and universities–and Transcend is our key privacy partner.

Govind Shankar

Director of Enterprise Security & Compliance

UE Verified
uevi.co/8645HWVX

I really appreciate how [Transcend] stays committed to their promise of improving customer relationships through respectful and compliant data transparency, consent, and control.

Verified User

Consumer Services Company

UE Verified
uevi.co/2939GRYJ

Join the future of data governance

Trusted by Fortune 100 companies and Silicon Valley unicorns alike, streamline your compliance strategy with Transcend.

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