Introducing Agentic Assist and the Transcend MCP Server

At this year's IAPP Global Summit, we're announcing two new products: Agentic Assist and the Transcend MCP Server.

Both bring agentic AI capabilities directly into enterprise governance workflows. Both are available to customers who opt in starting in April. And both reflect something we've been hearing consistently from the privacy and organizational leaders we work with: the tools haven't kept pace with the mandate.

Engineering and Product get Cursor, Marketing and Sales get Claude, and Compliance gets a backlog of critical new tasks. And as AI deployment accelerates across the enterprise, that imbalance compounds.

Enterprise AI adoption is accelerating faster than the compliance programs designed to govern it. Gartner estimates that enterprise applications with task-specific agents will increase 8x by the end of 2026, but warns that 40% of agentic AI projects risk cancellation without governance, observability, and ROI clarity.

For enterprises looking to succeed in the era of AI, compliance teams need agentic tools purpose-built for privacy and governance.

Simplify and action workflows with Agentic Assist

Agentic Assist is an AI assistant built into Transcend that draws on the platform's existing knowledge of an organization's data footprint—systems, data flows, consent preferences, and processing activities—to automate compliance tasks that today require hours of manual effort. Where complex assessments once took days, Agentic Assist prepopulates them in seconds, reducing the process to a single review cycle in preliminary testing.

This matters, because context is everything. Unlike AI agents retrofitted onto compliance platforms, Agentic Assist is built on Transcend's integration layer and into our automation engine, meaning it already knows an organization's systems, data flows, and workflows. That context is the difference between an agent that can complete assessments, triage cookies, and fulfill DSRs, and one that just generates recommendations your team still has to execute manually.

Manage compliance from anywhere with Transcend’s MCP Server

Alongside Agentic Assist, the Transcend MCP Server lets teams administer Transcend directly from the AI tools they already use, whether that's Copilot, Claude, ChatGPT, Gemini, Cursor, or wherever else you are working. Instead of switching into the Transcend dashboard, teams can initiate data subject requests, run assessments, and manage consent configurations from within their existing agentic workflows.

Making automation even easier

Together, Agentic Assist and the Transcend MCP Server let teams deploy agentic automation across the full lifecycle of customer data compliance:

• Triage and classify cookies in real time: Surface and categorize uncategorized cookies and trackers across domains, flag unknowns, assign confidence levels, and push updated consent configurations live, all from a chat interface that can do it at 5x the pace.
• Compile assessments in minutes, not days: Pre-populate privacy impact assessments and vendor risk assessments from existing knowledge, flag sensitive data by risk level and regulatory relevance, and complete assessments through natural language conversation.
• Keep preference data in sync more easily: Query preference records, surface cross-system anomalies, and get agent-guided configuration for downstream systems like Braze and Salesforce, all through natural conversation.
• Keep DSR fulfillment running at scale: Surface workflow failures, diagnose integration errors, and guide remediation, or build and modify automation workflows through natural language, all without opening an engineering ticket.
• Get regulatory guidance in the flow of work: Surface context-specific regulatory guidance to inform compliance decision-making without leaving Transcend.

Built with enterprise-grade controls

Handing compliance workflows to an AI agent is only viable if the security architecture underneath it meets enterprise standards. Transcend has built these capabilities with the understanding that the teams deploying them will face the same scrutiny from their security and legal stakeholders that any enterprise tool does.

Agentic Assist operates exclusively within each customer's Transcend instance, with no cross-tenant data sharing, and AI capabilities can be disabled at any time. The MCP server requires user authentication and every tool call runs within the organization's own environment, limiting agents to actions the server explicitly exposes.

The design principle behind both is human-centric and straightforward: capability without control isn't a feature, but a liability. That’s why we’ve introduced AI agents into the platform, whether directly within Transcend or through external tools, to augment and act on human judgment instead of replace it.

Why this matters to us

The rapidly accelerating pace of technology is causing pileups in the privacy office, yet privacy teams are hungry to amplify critical business initiatives like AI adoption. Today, we're giving privacy professionals the tools to scale their work. We see this consistently across our customers: once privacy teams get on top of their backlogs, they become more strategic partners in the business—engaging in technology strategy more deeply, and going from bottleneck to enabler.

That's the outcome we're building toward. And our CIO/CISO in Residence, Aimee Cardwell, agrees.

"Every CIO I talk to wants their teams moving faster, but until now privacy and governance haven't had the tooling to keep up. Agentic Assist and the MCP Server change that calculus — teams get the full upside of AI-driven efficiency without giving up the control they need. There's no longer a tradeoff between working smarter and working safely."

See it live

Agentic Assist begin rolling out to customers who opt in starting in April, but for those attending IAPP’s Global Summit in Washington, D.C. from March 30–31, come see us at booth #158.

Or, request a demo of Transcend to learn more.