Amplifying privacy automation: Introducing Workflows

The Transcend team is excited to unveil the latest upgrade to our platform: Workflows. With this update, even the leanest privacy teams can more easily automate powerful privacy rights processes across every business system—saving time and delivering faster, more complete compliance for their organizations.

Built on Transcend’s industry-leading automation, Workflows is a new, more intuitive builder that makes automating data subject requests (DSR) and preference choices even easier and more scalable. By condensing configuration down—from multiple screens to a guided, single-screen setup—this release will enable privacy leaders to execute sophisticated, cross-systems processes in minutes.

The state of privacy rights management

As public awareness of privacy rights rises and more regulation comes into effect, the nature of DSRs has evolved. Beyond the growing number of DSRs that companies now receive, the types of requests they receive is also increasing.

Just a few years ago request types were largely confined to customer DSRs, but now the average organization manages deletion, access, and communication preference requests for a variety of users, including customers, employees, contractors, web visitors, app users, and job applicants.

For fast-growing companies trying to tackle this challenge with limited privacy resources, fulfilling DSRs manually (or through the rudimentary task assignment common to legacy solutions) is not just inefficient, it's incapable of rising to today's challenges.

What Workflows are

Transcend has always delivered industry-leading automation to privacy teams by connecting directly to the business systems where data lives. Workflows builds on this by making automation even easier to set up. From consumer deletion requests to employee access requests and beyond, users now only need minutes to handle even the most complex of privacy requests.

Workflows achieves this by radically simplifying DSR configuration, no matter the use case—unlocking the ability for companies to manage unique rules for different user types, jurisdictions, and sub-brands within an easy-to-understand interface.

Users can also duplicate Workflows with a single click, letting them launch new compliance flows faster and without needing to reintegrate business systems for each Workflow. This functionality allows users to adjust smaller elements like geographies and system identifiers to better conform to the nuances of various data privacy regulations for more complete compliance.

All of this comes via a no-code setup that decreases privacy teams’ reliance on engineering for platform onboarding, driving greater operational efficiency and faster time-to-value for all Transcend users.

This initial release of the Workflows feature focuses on DSR configuration, but will soon expand to include preference management controls across business systems for unparalleled orchestration of privacy operations.

How Workflows help

Unmatched automation can transform privacy programs stuck with slow manual processes, outdated legacy tools, or, in some cases, no solutions or processes in place at all.

By streamlining DSR configuration, Transcend's platform is both powerful enough to truly scale privacy operations and simple enough for people to actually use.

This means greater efficiency, cost savings, and flexibility—benefits only a truly automated, easy-to-use platform can deliver. With Workflows, companies are empowered with the definitive solution for closing compliance gaps and unlocking the opportunities and efficiencies privacy teams need to thrive.

Interested in seeing how Workflows can help mature your privacy program? Schedule a call with our team and we’ll give you a personalized tour.