Welcoming Szuyin Leow: A Significant Addition to Transcend's Team

June 27, 20232 min read

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San Francisco, California—June 27, 2023: Transcend, the leading data privacy infrastructure company, is thrilled to announce the appointment of Szuyin Leow as its new Vice President of Customer Experience. With her extensive experience in the technology industry and deep understanding of data privacy, Leow will play a crucial role in driving Transcend's mission to empower organizations with innovative solutions for managing personal data.

Prior to joining Transcend, Leow served as the Vice President of Customer Success at LogicGate, a leading governance, risk, and compliance platform. In that capacity, Leow led a high-performing business unit and successfully implemented customer-centric strategies that resulted in exceptional client satisfaction and business growth.

Before her role at LogicGate, Leow served as a consultant for governance, risk, and compliance clients at PricewaterhouseCoopers (PwC). During her time at PwC, she collaborated with a diverse range of companies, helping them navigate complex regulatory environments and develop robust privacy and data protection frameworks.

Leow's track record of delivering exceptional results and building strong client relationships makes her an ideal fit for Transcend as the company rapidly expands its customer base.

As the Vice President of Customer Experience, Leow will oversee all aspects of customer onboarding, support, and satisfaction. Her organization’s primary focus will be to ensure that Transcend's clients continue to receive unparalleled value from the company's solutions and services. By working closely with customers, Leow’s organization will meet their unique needs, provide strategic guidance, and drive successful outcomes aligned with their business objectives.

"We are obsessed with building incredibly successful partnerships with our customers, and are delighted to welcome Szuyin Leow to our leadership team at Transcend to take these even further," said Mike Farrell, CTO and Co-Founder of Transcend. "Her background in customer experience and data privacy will be instrumental in enhancing our customer-centric approach and driving our growth. We believe that Szuyin's passion for empowering organizations with transformative data privacy solutions will further solidify our position as a trusted partner in the industry."

Transcend helps some of the world’s largest and most well-known brands navigate the complex landscape of data privacy regulations, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other global privacy laws. With Transcend's privacy management platform, companies can easily automate data subject access requests, manage consent preferences, and streamline privacy compliance efforts.

"I am thrilled to join Transcend at this exciting juncture," said Szuyin Leow. "Data privacy has become a critical concern for businesses worldwide, and Transcend is at the forefront of innovative solutions that empower organizations to build trust and protect personal data. I look forward to leveraging my experience and working closely with our customers to drive their success and enable them to navigate the evolving privacy landscape effectively."

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