Transcend’s contracts are now TermScout certified. Here’s why that matters

Signing a new vendor shouldn’t feel like a gamble. For the legal, procurement, and IT teams responsible for a contract, it often does, requiring hours of redlining and internal defense before a single line of software is ever implemented.

We don't think the start of a partnership should be defined by friction. That’s why we pursued TermScout certification for Transcend’s Online Services Agreement and are sharing the results publicly.

What is TermScout?

TermScout is a contract intelligence platform that analyzes vendor agreements using its Certify™ data layer and legal expert review. It benchmarks contracts against thousands of real-world agreements to identify how terms compare to market standards.

When a contract meets those standards, it earns a TrustMark™ certification, which signals to legal and procurement teams that the agreement has been independently evaluated for fairness, risk allocation, and market alignment.

Following that assessment, Transcend’s standard agreement was certified as Customer Favorable.

What the report found

Transcend’s standard agreement earned TermScout TrustMark certification as Customer Favorable, placing it in the top 20% of vendor contracts based on real-world contract data, with zero designated "deal-breaker" clauses.

• Zero "deal-breaker" clauses: No hidden terms creating outsized risk in data usage, IP, or confidentiality.
• Market Alignment: Terms are consistently aligned with, or more favorable than, market standards for data rights and termination.
• Balanced Risk: Core terms like liability and indemnification were rated as Balanced, reflecting a commercially reasonable approach rather than an attempt to maximize vendor leverage.

View our full TermScout certification report here

Why we pursued certification

At Transcend, we help companies operationalize trust. It would be a contradiction if our own contracts didn’t reflect the same standards for privacy and AI governance that we build into our product.

We also know that deals often slow down because legal teams must spend time manually validating that a vendor's terms are fair. While that review is essential, an independent certification streamlines the process and gives teams greater confidence earlier in the evaluation.

“Enterprise deals often slow at the contract stage because buyers need confidence that terms are fair and market-aligned. Independent certification provides that baseline confidence earlier,” said Olga V. Mack, CEO of TermScout. “For Transcend, it also signals that its approach to trust and governance shows up in its contracts, not only in its product.”

What this means if you’re evaluating Transcend

If you’re evaluating Transcend, your legal and procurement teams now have an objective, third-party assessment to reference. This means less time spent validating baseline contract terms from scratch and more time focused on what actually matters: whether the product fits your needs and how quickly your team can get started.

Aligning our paper with our values

We talk a lot about helping companies build trust with their users, and we believe that philosophy should extend to our own legal agreements.

Pursuing this certification was a small but necessary step in aligning our "paper" with our values. By providing an independent benchmark, we hope to take the guesswork out of the contracting process, making it easier for your team to move forward with confidence.

Note: Transcend engaged TermScout for this independent contract review. The findings reflect TermScout's objective scoring methodology.