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Preference Management

Maximize compliant customer outreach

Transcend Preference Management automatically collects, updates, and reconciles user communication preferences across all systems and channels.

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Trusted by leading brands

The Status Quo
Struggling with manual processes and custom scripts?

When it takes hours to export, compare, and reimport audience lists just to send one email, you’re losing time that could be spent creating more revenue-driving campaigns - or worse, missing valuable leads altogether.

Manage user preferences across every system, at scale

Right person, right time, every time

Add valuable context to your audience lists with a source of truth for user preferences across all channels and all systems, even for unauthenticated users.

Fastest time to value

Simplified workflows, paired with powerful customization options for multichannel user outreach

Proprietary, extensible integrations

Automate updates across all communication systems to remove your blockers for consistent, compliant outreach

Customer benefits

70%
Savings on manual efforts
1.33M
Hours saved across Transcend customers through automation
37%
Increase in consented users

Don’t just take our word for it

We were able to automatically go through our backlog of over 2,000 requests in a matter of a few days where this would have taken months.

Benj Rich

Security Engineer

Our Transcend implementation has resulted in significantly greater compliance. 'Transcend' has become part of the language of the enterprise. It is understood that applications must be connected to Transcend, which is particularly remarkable since we are a global company.

Associate General Counsel, Privacy & Digital Platforms

Major Consumer Electronics Company

By automating this task, we have decreased the risk of non-compliance for privacy laws. This used to be a complicated manual process because we offer a prepaid subscription service that required us to track when the subscription ends prior to removing any PII details.

Peter Ng

Sr. Manager, Customer Service

Join the future of data governance

Trusted by Fortune 100 companies and Silicon Valley unicorns alike, streamline your compliance strategy with Transcend.

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Comprehensive solutions for complex data governance

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Easily uncover and catalog systems. No manual work required.

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