In mature markets, existing customers are your most valuable asset. Use Transcend to give them more choice over how, when, and why they're reached—building trust that fuels personalization and AI innovation, while reducing churn and maximizing lifetime value.
In saturated markets, acquiring new customers is costly and limited. For loyalty-driven enterprises, the real growth lever is retention—maximizing LTV, reducing churn, and keeping hard-won customers engaged.
Legacy consent and preference management tools were built for compliance, not customer experience. This often means clunky, inconsistent experiences that frustrate customers, erode trust, and quietly fuel churn. Without a modern, unified platform, loyalty-driven brands risk turning a critical retention lever into a costly liability.
Empower customers with seamless opt-down choices that increases engagement, reduces churn, and unlocks scalable personalization across channels and brands.
Deliver a premium, transparent experience that matches the rest of your brand journey—strengthening trust at a critical touchpoint in the customer lifecycle.
Stay ahead of shifting privacy regulations with automated, auditable consent and preference records—all while removing friction and keeping your strategic loyalty initiatives running at full speed.
Effortlessly manage millions of customer preferences in real time with a platform built for complex, loyalty-driven enterprises. Transcend automatically syncs consent and preferences across your ecosystem—reducing friction, removing churn triggers, and freeing your teams to focus on driving growth.
Explore Consent ManagementGive customers easy-to-understand control over how their data is used and when they hear from you. With clear opt-down options across every device and channel, Transcend turns compliance into a trust-building moment that strengthens loyalty and maximizes LTV.
Explore Preference ManagementTranscend connects effortlessly with your entire data stack, ensuring consumers' consent and preference choices are accurately captured, enforced, and synchronized across every touchpoint. Powered by the Transcend Integration Network—the most comprehensive in the industry—loyalty-driven businesses can quickly connect to Salesforce, Braze, HubSpot, Twilio, and more.
Explore the Transcend Integration NetworkFuel business growth, empower strategic campaigns, and drive AI innovation through compliant customer outreach. Use Preference Management to collect and reconcile user communication preferences across all systems and channels.
Built to support the scale of your business, Transcend's consent management platform collects consent and automates enforcement—honoring GPC, LDU, Do Not Sell, and more—on every interface and across all domains, apps, and regions.
Transcend DSR Automation is the easiest and most comprehensive way to delete, de-identify, return, or modify a user's data or preferences across your tech stack. Fulfill privacy requests automatically and efficiently.
Adaora Amankwah
Global Data Privacy Officer
Your loyalty program is only as strong as the trust that drives it. See how Transcend helps enterprises turn preference management into a growth engine that reduces churn and maximizes lifetime value.
Book a demoWith Transcend’s technology and exceptional, hands-on customer support, we’re able to scale our privacy program with centrally managed consent and preference management and automated DSR processes.
Adopting and implementing Transcend's Consent product has been one of the smoothest technology implementations we've done.
Transcend has saved us from countless hours of manual datapoint labeling, missing systems in privacy requests, and downstream gaps in consent preference management. Privacy is no longer a cost center – with Transcend, we are driving value to the business.
Unlike many competitors, Transcend understands the importance that regulators put on processing consent, and managing consent eliminates a chunk of risk. Automating and removing manual processes from consent management is a feather in Transcend’s cap.