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Privacy with Help Scout

Transcend automatically fulfills privacy requests in Help Scout and other major data systems.

Privacy CenterIncoming RequestsData Map1Data Access RequestStatusDetailsAudit TrailMessagesData SilosReportCompiling DataEnriched IdentityWaiting for approvalHelp ScoutReadySalesforceReadyGoogle AdsReadyMarketoReadyAsanaReadyAmplitudeReadySnap AdsReadyStripeReadyZendeskReadyLookerReadyShopifyReadyMailchimpReady

Help Scout makes delivering world-class customer support easy.

Transcend allows the access and erasure of customer contact information (address, email, phone), customer profile information (linked social profiles, main customer profile), and HelpScout interactions (chats, support conversations).

Looking to comply with GDPR and CCPA data subject access and erasure requests (DSRs)?