Senior Content Marketing Manager II
February 5, 2024•8 min read
The CPRA amended the CCPA to add four new consumer rights.
Consumers have the right to correct inaccuracies in their own personal data held by an organization.
If a business collects a consumer’s sensitive personal data, the consumer can request that the business limit that data’s use to what’s “necessary to perform the services or provide the goods reasonably expected by an average consumer.”
Businesses must respond to consumer requests for information about the logic behind automated decision-making and the likely outcome of those processes.
Consumers may opt-out of automated decision-making, including profiling, in regards to their “performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.”
Consumers can ask a business to transmit their personal data to another business.
Under the CCPA, consumers may request information about the personally identifiable information (PII), as well as the categories of PII a business collects and sells. The CPRA expands this right to include the data a business shares.
It also expands the timeframe for which a consumer can request that information. A consumer may request information beyond the standard 12 months prior window with two caveats:
Businesses are not obligated to keep data for a set period of time, so though a consumer may make requests, the data may not be available.
The CPRA allows consumers to opt out of both data sale and data sharing. Under the CCPA, they could only opt out of data sale. The CPRA defines data sharing as:
“sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a consumer’s personal information by the business to a third party”
An action counts as sharing whether or not money was exchanged.
Though the CPRA maintained the same basic ‘Right to delete’ framework, it added additional guidance about moving these requests downstream.
Under the CPRA, after receiving a consumer data deletion request, businesses must pass the request to any third parties to whom the consumer’s data was shared or sold—instructing they delete the data as well.
The CPRA does offer a few exceptions to this rule, including if the consumer’s data is necessary for completing a requested transaction, part of a security incident, or part of a server log necessary for debugging an error.
The CCPA already required businesses get opt-in consent from any minor under 16. Expanding this requirement, the CPRA states that if a minor refuses the sale or sharing of their personal data, the business must wait 12 months to request consent again.
Under the CPRA, sensitive personal information (SPI) includes:
In contrast, the CCPA only defined requirements around “personal information,” which was defined as:
“information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.”
Put simply, personal information could identify you or your household. And sensitive personal information builds on that definition by including the data types listed above.
Learn more about how to handle sensitive personal information under CPRA.
While the CCPA largely only governs data sale, the CPRA places new requirements on data sharing. Data sharing is defined as:
“sharing, renting, releasing, disclosing, disseminating, making available, [or] transferring [...] a consumer’s personal information by the business to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration”
In other words, if you allow an external party access to consumer information for the purpose of cross-context behavioral advertising, in any form, it’s considered data sharing––even if no money was exchanged.
Data sharing is regulated under the CPRA, which gives consumers the right to opt-out, know, and request deletion for any personal data that’s been shared with a third-party.
This new level of scrutiny stems from the fact that, to circumvent data sale regulations under the CCPA, many businesses were exchanging data without a direct monetary transaction.
The CPRA established the California Privacy Protection Agency (CPPA), an entirely new agency tasked with enforcing California’s growing canon of privacy regulation.
Headed by Ashkan Soltani, the CPPA will be responsible for auditing CPRA compliance, evaluating potential violations, levying fines, and implementing new privacy laws.
The CPPA worked on finalizing the CPRA's requirements through 2022, having requested feedback on topics including cybersecurity audits and risk assessments, automated decision-making, CPPA auditing, and the particulars of certain consumer rights.
As of March 2023, the CPRA modified regulations were finalized and approved by the California Office of Administrative Law.
Read the New York Times profile on Mr. Soltani and his novel approach to building out the CPPA.
Businesses will no longer have an automatic 30 day cure period, which previously allowed a window where organizations could attempt to address violations. The CPRA made this cure period discretionary, meaning it can be granted by the CPPA on a case-by-case basis.
The CPRA also clarifies that implementing “reasonable security” after a breach does not count towards a meaningful cure.
In other words, if a company fails to provide enough security for sensitive data and then experiences a breach–they will still be held accountable even if they implement additional security measures after the fact.
The CCPA offered consumers a private right of action in cases when an organization failed to protect their unencrypted or unredacted data. The CPRA expanded this scope to include a users email address, password, or security question, stating:
“Any consumer whose nonencrypted and nonredacted personal information […] is subject to an unauthorized access and exfiltration, theft, or disclosure as a result of the business’s violation of the duty to implement and maintain reasonable security procedures and practices [may] institute a civil action”
In light of steadily increasing cyberattacks and high-profile security breaches, organizations should be especially mindful of this scope expansion. A breach that results in exposure of these credentials could lead to significant, consumer-initiated legal action.
Notably, the CCPA and CPRA are the only US state privacy laws that afford the private right of action–Colorado, Virginia, and Utah don’t provide this right under any circumstance.
Under the California Privacy Rights Act, businesses must process the personal data of at least 100,000 consumers–doubling the CCPA’s 50,000 threshold.
Impact: Many small and medium sized businesses may end up exempt.
To be clear, the data processing threshold is not the only way an entity can trigger the CPRA. The CRPA also applies to any business which:
If a business meets any of these criteria, the CPRA applies.
The CPRA requires comprehensive contracts between businesses and any third parties with whom data is being shared or sold. More than that, these contracts must:
These new requirements are intended to ensure better data governance and security throughout any third-party processing, so it’s important that businesses consider these contracts carefully.
Learn more about third party and service provider contracts under CPRA.
Has your organization has been impacted by the California Privacy Rights Act or other consumer privacy laws? Transcend, an all-in-one platform for modern privacy and data governance, can help you ensure compliance.
Encoding privacy at the code layer, we provide solutions for any privacy challenge your teams may be facing—including getting you ready for state privacy laws coming online in 2024.
From Consent Management, to automated DSR Fulfillment, to a full suite of data mapping solutions (Data Inventory, Silo Discovery, Structured Discovery, and more), Transcend has you covered as your company grows and evolves in a swiftly changing regulatory environment.
Senior Content Marketing Manager II