Transcend welcomes Luke Arno as Chief Revenue Officer

Today, we’re excited to announce the appointment of Luke Arno as Chief Revenue Officer (CRO) of Transcend.

As CRO, Luke will support our mission of fixing privacy for the enterprise, informed by his experience leading global revenue functions at Twilio Segment and Box, among others.

Said Ben Brook, Transcend’s CEO: “We're incredibly excited to welcome Luke to the team. As a proven leader who thrives in fast-paced global companies—steeped in deep expertise in data management and orchestration—Luke is uniquely qualified to lead Transcend’s revenue organization as the fastest growing privacy company in the market. (1) Given the tremendous demand we’re seeing in the market, it's the right time to welcome Luke to our executive team to meet the urgency from enterprises that are eager to migrate from their legacy solutions to Transcend’s next-generation privacy platform.”

Luke takes the helm of Transcend’s revenue organization after the company posted another record-breaking quarter and year thus far, helping major Fortune 500 companies and high-growth category leaders mature their privacy management postures.

In 2024 so far, Transcend has helped companies of all sizes save over $100 million dollars through the deployment of market-leading autonomous privacy operations—a shift which has also closed compliance gaps, enhanced customer trust, and spurred innovation through enhanced data usage to power innovative and compliant marketing and AI use cases for customers.

Luke is a powerhouse leader with a data-driven, customer-focused, and innovation-centric mindset. From my first conversation with Luke, it was clear that he was the right revenue leader as we capitalize on our momentum and build for our next phase of growth. Today’s companies want to easily shift from legacy providers to Transcend’s next-gen platform that encodes privacy controls directly into business systems. Luke’s track-record of leading high-value global revenue organizations will be instrumental as we help thousands of companies upgrade their privacy efforts.”

“Transcend is at a pivotal stage of growth, driven by increasing demand for a modern, comprehensive privacy management solution, and I’m so excited to contribute to the company’s next wave,” Luke shared. “When I considered Transcend’s momentum alongside the expertise of the leadership team in Ben, Kate, Mike, and the strength of the sales team already in place, it was an easy decision to make.”

Prior to joining Transcend, Luke was Global Vice President of Sales at Twilio Segment (NYSE: TWLO), where he was instrumental in the company’s immense growth engine as the industry-leading customer data platform—driving consecutive year-over-year Annual Recurring Revenue (ARR) growth, overseeing revenue teams across North America, LATAM and EMEA, and building robust processes and strategic initiatives. Prior to Twilio Segment, Luke was the Vice President of Sales at Box (NYSE: BOX) where he was instrumental in the company’s ARR growth over a tremendous seven year tenure.

"From his time at Segment and Box, Luke knows firsthand how to scale data solutions and support complex enterprise data needs,” shared Vas Natarajan, Transcend board member and Partner at Accel. “I’ve had a front row seat to his transformative impact driving exceptional customer outcomes — he’s a perfect fit for Transcend’s mission to reinvent data privacy infrastructure for every enterprise globally."

As part of today’s revenue team expansion, Mike Orlick—who joined Transcend in 2022 and has overseen record-setting revenue growth metrics for the company—has also been named Global Vice President of Sales. Mike has been instrumental in the success of Transcend’s sales function to date, and will oversee the team’s rapid sales expansion into 2025 and beyond.

With Luke as Chief Revenue Officer, and Mike Orlick as tenured Global Vice President of Sales, Transcend will be well positioned to help the market transition from legacy, manual privacy tasks to efficient, revenue-driving operations, including Consent Management, Preference Management, Data Discovery & Classification, Assessments, DSR Automation, among other core digital governance functions. In fact, numerous confidential Fortune 500 companies have migrated their privacy operations to Transcend in the past few quarters alone.

About Transcend

Transcend helps the world’s largest companies better govern their data—reducing risk, improving operational efficiencies, unlocking growth, and building trust. Transcend offers a comprehensive privacy and AI governance suite of 12 products that transform how enterprises understand and manage personal data, automate privacy tasks, assess risks, and oversee AI systems. As the fastest growing privacy company in the market, Transcend is used by some of the biggest names in technology, financial services, healthcare, telecommunications, consumer goods, insurance, and more. Transcend was named a “Leader” in Data Privacy Management on G2 and a “Major Player” in the 2023 IDC MarketScape report “Worldwide Data Privacy Compliance Software.” Founded in 2017 by Ben Brook (CEO) and Mike Farrell (CTO), Transcend is headquartered in California’s Bay Area.

Transcend’s vision is to put users everywhere in control of their data, and via the company’s “data rights for all” efforts, they have provided actionable privacy choices to over 1.2 billion people globally.

Endnotes

(1): Fastest growing based on YoY revenue growth compared to companies cited in IDC’s Worldwide Data Privacy Compliance Software Market Shares, 2023: OneTrust Still at the Top with Competition Heating Up

(IDC #US50798323, June 2024)