Encoded AI Agent Controls
Your agents are live. Can they use your data?
Transcend's Policy Engine encodes your business rules directly into the agents using customer data, so you can answer “can my agent use this data” in real-time.
the status quoLegacy access and permission controls were not built for agents
Each agent on your team checks customer data once at launch, and then never again. So when a customer opts out, your personalization, loyalty, and retargeting agents never know. Without a decision layer that keeps permissions current, every launch is either delayed or risky.
Stack-agnostic agent controls
Only Transcend encodes data permissions directly into your infrastructure, so every agent call is cleared
Agents, governed in real time
Before a personalization agent makes a recommendation, it checks a decision that accounts for the visitor’s consent, channels, and any category restrictions - all within the same milliseconds as the recommendation itself. It does this for every visitor, every time.
Governance expands without new code
A loyalty agent checks the same decision layer that governs every other system touching that member's data, so a new suppression rule takes effect immediately, without anyone touching the agent's code.
Opt-outs honored across every channel
One opt-out follows the customer everywhere. Before adding anyone to an audience, the retargeting agent checks their current permissions, so every audience refresh reflects the latest in real time.
the transcend differencePolicy-as-code
Automation at scaleOne data decision, every agent, every time
Different teams can build different agents, and they all get the same answer. Personalization, loyalty, and retargeting agents call one decision layer that combines business policy, regulatory context, and customer permissions in real time. They connect directly to a runtime API: no proprietary client, data-plane rewrite, or new abstraction layer. Just one trusted decision, available to every agent.
Learn more about Policy Engine
Secure by designAgent decisions never leave your environment
Transcend's Sombra gateway is self-hosted, so every agent decision runs inside your own infrastructure under your existing security controls. Your API keys stay yours and agents working on sensitive data are governed without Transcend ever seeing the data.
Sombra Secure-by-Design
A scalable integrations modelStack agnostic, by design
Whatever systems or agents your company runs today, or adds tomorrow, they reach the same runtime decision API. No proprietary client to install, no data plane to rewrite, no new abstraction layer, so every new agent inherits governance the moment it connects.
Discover our integrationsSombra, secure by design
Govern what every agent can access without exposing data
Sombra runs inside your cloud under your own security controls, keeping your data and API keys in your environment. Agents only receive permissioned data, while Transcend never accesses the data it governs.
Transcend unlock
Already working with Slalom, Deloitte, or Accenture? So are we.
Transcend partners with the leading AI and agentic transformation firms to help enterprises govern, activate, and scale agent decisions from day one.
Agentic launches keep stalling on the same governance gap
Enterprise engineering teams report most of their AI effort is goes towards fixing data, governance, and compliance issues, not building agents. Most agent initiatives never even reach production.
