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Encoded AI Agent Controls

Your agents are live. Can they use this data for this purpose?

Transcend Rails is agent policy-as-code to control what your agents spend, browse, and deploy, in real-time.

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the status quoLegacy access and permission controls were not built for agents

Each agent on your team checks customer data once at launch, and then never again. So when a customer opts out, your personalization, loyalty, and retargeting agents never know. Without a decision layer that keeps permissions current, every launch is either delayed or risky.

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Stack-agnostic agent controls

Only Transcend encodes data permissions directly into your infrastructure, so every agent call is cleared

Agents, governed in real time

Before a customer service agent spends money, or a personalization agent makes a recommendation, it checks a decision all within milliseconds.

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Governance expands without new code

Every action an agent takes is checked against one central set of policies, so a new rule applies to its next move without anyone changing the agent's code.

Manage Agents at Scale

Opt-outs honored across every channel

One opt-out follows the customer everywhere. Before adding anyone to an audience, the retargeting agent checks their current permissions, so every audience refresh reflects the latest in real time.

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the standard for agent policy-as-code

Build once. Deploy to every agent.

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the transcend differencePolicy-as-code

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Automation at scaleOne data decision, every agent, every time

Different teams can build different agents, and they all get the same answer. Personalization, loyalty, and retargeting agents call one decision layer that combines business policy, regulatory context, and customer permissions in real time. They connect directly to a runtime API: no proprietary client, data-plane rewrite, or new abstraction layer. Just one trusted decision, available to every agent.

Learn more about Transcend Rails
A layered diagram showing Sombra making real-time data decisions from customer data, governed by policies, for responsible data activation.

Secure by designAgent decisions never leave your environment

Transcend's Sombra gateway is self-hosted, so every agent decision runs inside your own infrastructure under your existing security controls. Your API keys stay yours and agents working on sensitive data are governed without Transcend ever seeing the data.

Sombra Secure-by-Design
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A scalable integrations modelStack agnostic, by design

Whatever systems or agents your company runs today, or adds tomorrow, they reach the same runtime decision API. No proprietary client to install, no data plane to rewrite, no new abstraction layer, so every new agent inherits governance the moment it connects.

Discover our integrations
A diagram showing business rules, regulatory context, and customer preferences processed by Transcend Rails to determine personalized offer opt-in or opt-out.
A layered diagram showing Sombra making real-time data decisions from customer data, governed by policies, for responsible data activation.
A central platform logo representing integration, surrounded by logos of popular services like AWS, Salesforce, Slack, and Google Analytics.

Sombra, secure by design

Govern what every agent can access without exposing data

Sombra runs inside your cloud under your own security controls, keeping your data and API keys in your environment. Agents only receive permissioned data, while Transcend never accesses the data it governs.

Learn more about SombraRead the Sombra docs

Transcend unlock

Already working with Slalom, Deloitte, or Accenture? So are we.

Transcend partners with the leading AI and agentic transformation firms to help enterprises govern, activate, and scale agent decisions from day one.

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Agentic launches keep stalling on the same governance gap

Enterprise engineering teams report most of their AI effort is goes towards fixing data, governance, and compliance issues, not building agents. Most agent initiatives never even reach production.

More resources

Webinar featuring speaker Ben Brook (CEO & Co-Founder) and host Andrew Moon (Head of Communications), both from Transcend.

On-demand: Unlocking first-party data for AI and personalization in 2026

Most enterprises can't answer "can I use this data?" in real time. Here's the roadmap to fix that.

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Agent management maturity assessment

Take the 7-question Agent Management Maturity Assessment to see where your governance stands, where it falls behind agent deployment, and what to do next.

White paper cover titled 'Agents on Rails: An architecture for confidently scaling autonomous AI agents in production'.

Agents on Rails

A practical architecture for governing agent actions at runtime, so enterprises can move from sandboxed pilots to autonomous AI in production.

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