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Privacy with Salesforce

Transcend automatically fulfills privacy requests in Salesforce and other major data systems.

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Salesforce is a customer relationship management (CRM) service.

Transcend can access and erase Lead and Contact information from Salesforce, as well as process "do not process" and "do not contact" requests.

Looking to comply with GDPR and CCPA data subject access and erasure requests (DSRs)?

Documentation

Deleting data in Salesforce

Transcend allows you to programmatically access or delete user data in the Salesforce platform in accordance with data privacy regulations like GDPR and CCPA.

Overview of data actions

Access Requests Transcend will find all information (e.g. name, title, contact preferences, mailing address) associated with the data subject's email. The data subject can be a contact, a lead/prospect or any individual in their system.

Erasure Requests Transcend will find and delete all information (e.g. name, title, contact preferences, mailing address) associated with the data subject's email. The data subject can be a contact, a lead/prospect or any individual in their system.

Requests for Opt Out of Communication Transcend will find all information (e.g. name, title, contact preferences, mailing address) associated with the data subject's email. The data subject can be a contact, a lead/prospect or any individual in their system.

Right to Restrict Processing Transcend will request that the associated email is opt-out of profiling and processing (collecting, storing, and sharing personal data) any information related to this email from Salesforce.

Requests for Opt Out of Tracking Transcend will request that the associated email is opt-out of any tracking from Salesforce.

Want to learn more about the benefits of using Transcend and Salesforce together? Read more here.