Transcend allows you to programmatically access and erase in the Greenhouse platform in accordance with data privacy regulations like GDPR and CPRA.

Setting up the Greenhouse integration

Transcend can connect directly to your Greenhouse account. The integration is authenticated with an API key.

To configure the Greenhouse integration, you'll want to:

1. Go to the Greenhouse Dev Center. Create and copy a 'Harvest' API key.
2. Ensure that the created API key has the following permissions:

• Get: Retrieve Application
• Get: List Applications
• Get: Retrieve Candidate
• Get: List Candidates
• Get: Retrieve User
• Get: List Users
• Delete: Delete Candidate - Erasure Request Only

1. You must also provide an email address to be associated with certain requests (example: deletion) for Greenhouse's auditing purposes.

Additional Requirements:

• You must have a Greenhouse account.
• You must provide an email address to be associated with certain requests (example: deletion) for Greenhouse's auditing purposes.
  

Testing

We recommend testing requests across your Data Map before you start processing requests from end-users. To do this:

1. Go to Privacy Center and click "View your Privacy Center".
2. From your Privacy Center, click Take Control, then Download my data. You'll need to enter your email or login to authenticate yourself before submitting the request.
3. Check your email for a message from Transcend. You'll be asked to click on a verification link to verify the request. Confirm your download request.
4. Next, back in the Admin Dashboard, navigate to the Incoming Requests tab and select your request. If you don't see the request here, contact us at support@transcend.io (mailto:support@transcend.io).
5. Once you've clicked into your request, navigate to the Integrations tab and select Greenhouse. Inspect the data returned.
6. Finally, navigate to the Report tab and click Approve and Send. You should receive the report at the email address you submitted with the request.

Removing the Greenhouse integration

To remove the Greenhouse data silo from Transcend:

1. Navigate to Integrations, and click into Greenhouse.
2. Click on the Connection tab and click, "Remove integration". You'll be prompted to confirm that you'd like to remove the silo
3. Click OK.

Confirm the silo has been removed by navigating back to your Integrations page.