Integrations spotlight: Video conferencing tools, survey platforms, SMS marketing, and more

Product
Braden Evans
November 3rd, 2022 · 3 min read

Companies today are built on layers of increasingly complex processes and tools, creating a proliferation of human, data, and system events that IT departments are having to manage.

That's why it's become more critical than ever that organizations have systems in place to effectively manage their data and meet compliance demands.

Legacy privacy tools have largely been workflow based, and are now struggling to keep up with evolving regulatory requirements. As our world shifts to a hybrid model, companies from startups to large enterprises are realizing they need an automated solution that connects to their tech stack to discover, classify, and report on the personal data they hold—a level of data orchestration made possible by powerful, API-based integrations. 

Transcend provides this solution by building secure integrations to the vendors and data systems where personal data lives.  From industry-leading customer success platforms to video conferencing tools, we spotlight our latest additions below.

Remember, you can always see the platforms Transcend integrates with and what’s on our roadmap in our Integrations Catalog.

Slack

Slack is an enterprise software platform where work flows between people, systems, partners, and customers. From Fortune 100 companies to corner markets, millions of people around the world use Slack to connect their teams, unify their systems, and drive their business forward.

A number of Transcend customers leverage the Transcend integration in Slack to programmatically access personal data within channels and redact unstructured user data within specific messages without sacrificing the rest of the surrounding content. The integration automates this data retrieval and redaction, then, depending on customer preference, either prompts them to approve or can auto-approve the data action, saving countless operational hours.

You can find Transcend in the Slack App Directory here.

SurveyMonkey

With over 19 million active users, SurveyMonkey is a leading survey platform to help companies turn feedback into actionable insights from customers, employees, event attendees, and more.

With Transcend’s SurveyMonkey integration, companies can automate the deletion of user contact information, or access and return specific personal data

Gainsight

Gainsight’s customer success and product experience software helps companies retain users, increase revenue, and drive company advocacy. 

Using Transcend’s Gainsight integration, customers can effortlessly access and delete any personal data records related to a Gainsight Person.

Branch.io

Branch.io is a mobile linking platform that helps over 100,000 mobile apps unify their user experience and analytics across devices, platforms, and channels. 

With our Branch.io integration,Transcend can seamlessly access or erase user data from any of the mobile apps or websites that use Branch.

Attentive

Attentive is a personalized text messaging platform that fuels mobile subscribers and SMS revenue growth. They help over 5,000 brands drive industry-leading open rates, click throughs, and ROI from SMS marketing.

Transcend’s Attentive integration leverages phone numbers and email addresses to opt out of SMS subscriptions, or find, erase, and access user data.


About Transcend

Transcend is the company that makes it easy to encode privacy across your entire tech stack. Our mission is to make it simple for companies to give users control of their data.

Automate data subject request workflows with Privacy Requests, ensure nothing is tracked without user consent using Transcend Consent, discover data silos and auto-generate reports with Data Mapping, or mitigate risk through collaborative DPIAs with Transcend Assessments.

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